Terms & Conditions

Effective Date: December 13, 2025 | Last Updated: December 13, 2025

Important: Please read these Terms and Conditions carefully before using the Grow8 platform. By accessing or using our services, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing, browsing, or using the Grow8 platform ("Platform"), website, applications, or any related services (collectively, "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Grow8 ("Company," "we," "us," or "our").

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age or the legal age of majority in your jurisdiction
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using our Services under applicable laws
  • Provide accurate, current, and complete information during registration

If you are using our Services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

3. Description of Services

Grow8 provides an AI-powered growth intelligence platform designed to help e-commerce brands and sellers:

  • Connect and analyze data from multiple marketplace platforms (Amazon, eBay, Shopify, etc.)
  • Identify growth opportunities and performance blockers
  • Optimize inventory, pricing, and customer experience
  • Receive actionable insights and recommendations
  • Track and improve brand equity and operational efficiency

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account by providing accurate information. You agree to:

  • Provide truthful, accurate, and complete registration information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential and secure
  • Notify us immediately of any unauthorized access or security breach

4.2 Account Responsibility

You are solely responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activities.

5. User Obligations and Acceptable Use

When using our Services, you agree NOT to:

  • Violate any applicable local, state, national, or international law
  • Infringe upon intellectual property rights of others
  • Upload or transmit viruses, malware, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use our Services for any fraudulent or deceptive purpose
  • Reverse engineer, decompile, or disassemble our software
  • Resell, sublicense, or redistribute our Services without authorization
  • Interfere with or disrupt the integrity of our Services
  • Collect or harvest personal data of other users
  • Use automated systems or bots without our express permission

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, functionality, software, text, graphics, logos, trademarks, and other materials on the Platform are owned by or licensed to Grow8 and are protected by intellectual property laws. You may not use, reproduce, modify, or distribute any of our intellectual property without express written consent.

6.2 User Content

You retain ownership of any data, content, or materials you submit to our Platform ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze such content solely for providing our Services to you.

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

We implement robust security measures to protect your data in accordance with industry standards and applicable data protection regulations including GDPR and CCPA.

8. Third-Party Integrations

Our Platform may integrate with third-party services (e.g., Amazon Seller Central, Shopify, eBay). Your use of these integrations is subject to:

  • The terms and conditions of the respective third-party platforms
  • Amazon's Selling Partner API Terms of Service
  • Any additional agreements required by marketplace providers

We are not responsible for the availability, accuracy, or content of third-party services.

9. Payment Terms

9.1 Subscription Fees

Access to certain features requires a paid subscription. By subscribing, you agree to pay all applicable fees as described in your selected plan.

9.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly provided in our Refund & Cancellation Policy.

9.3 Price Changes

We reserve the right to modify pricing with 30 days' prior notice. Continued use after price changes constitutes acceptance of new pricing.

10. Disclaimers and Limitations of Liability

10.1 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GROW8 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Grow8 and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Any content you submit through our Platform

12. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice. Upon termination:

  • Your right to use the Services immediately ceases
  • You remain liable for all amounts owed
  • Provisions that by nature should survive will remain in effect

You may terminate your account at any time by following the instructions in your account settings or contacting our support team.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13.2 Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with applicable arbitration rules. You agree to waive any right to a jury trial or participation in a class action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of our Services after changes become effective constitutes acceptance of the revised Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Grow8.

15.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

For questions or concerns about these Terms, please contact us at:

Contact Email
Email: hello@grow8.ai